Cookie Policy
Cookie statement
When we use the terms we, us, our and the Group in this notice we mean Coventry Building Society.
Essential Cookies
If you want to move around this website and use its features, these cookies are essential. This category cannot be disabled.
What are cookies?
Cookies are small text files that contain data.
Websites you visit place cookies on your computer, mobile, tablet or other devices you use to access the internet. They’re widely used in order to make websites work - or work more efficiently – as well as to provide information to the website owner.
We use cookies when you visit the website:
- to keep the website secure and any details you enter into it
- to make the site as easy as possible for you to use
- to help us understand how visitors use the site
- to improve website performance
- to remember your preferences.
We may change the cookies from time to time and will update the cookies list when we do this.
Why should I keep cookies switched on?
The website will work better for you
Some parts of the site only work properly if cookies are enabled. For example, if you’ve disabled cookies, you can’t access all the content on the site.
It helps us to improve the website
Cookies help us record which parts of the site you visit. By collecting information like this, we can continue to improve the website. The cookies collect information in a way that won’t directly identify you.
They’re small files
The cookies are very small and safe. The information they store and send is anonymous so you can’t be identified from it.
Check or change your cookie settings at the top of this page.
What happens if I block cookies?
You won’t be able to use many of the features of the site.
If you want to block cookies from this site, you'll need to change the cookie settings in your browser. To find out how to do this, check in your browser's help section.
Alternatively, you can turn off some of the cookies at the top of this page.
If your browser is set to ‘Do Not Track’, we’ll still ask you to accept cookies to use the website but we won’t track your browsing habits.
What are the different types of cookies?
Session cookies
These are automatically deleted when you leave the website or close your browser.
Persistent cookies
These either stay on your computer until you choose to remove them, or until they expire on a pre-set date.
First party cookies
These are created by and placed on your computer by the owner of the website. They’re usually essential for the website to work properly.
Third party cookies
These are placed on your computer by the owner of the website but they’re managed by another company (for example: Google or YouTube). This type of cookie is often used to help monitor visitors. For example: which pages people visit, for how long, which country they’re from, which search terms they used to find the page, and so on.
Which cookies does this website use?
We use both ‘first party’ and ‘third party’ cookies. ‘First party’ means us, Coventry Building Society. ‘Third party’ means other organisations.
First Party cookies
These are our own cookies that we currently use:
lang
- Maintains the language selection on the site.
- This is a session cookie., which means it’s set when you first visit the site and then removed when you close your browser.
- This cookie is essential, meaning you can’t opt out of it.
XSRF-TOKEN
- This cookie is used for security purposes and prevents cross-site forgery attacks (where attackers use your login to do things like transfer money from your account or change your password).
- This cookie automatically expires after 30 days.
- This cookie is essential, meaning you can’t opt out of it.
laravel_session
- This cookie is used to maintain your session on the site (i.e., doing things like keeping you logged in).
- This cookie automatically expires after 6 hours.
- This cookie is essential, meaning you can’t opt out of it.
Cookie Policy Tracking Cookies
- These include: allow_cookies, doc_version, cookie_setting_prompt
- These cookies are essential, meaning you can’t opt out of it.
- These cookies are used for the cookie policy on the site to track opt in/outs, and make sure a user has seen the prompt and seen the latest version of the policy.
- These cookies all automatically expire after 1 year.
Third party cookies
We place these on your computer, but they’re managed by Google. No personal data is collected by these cookies.
- These cookies are non-essential, which means you can opt out of them.
These are the third party cookies we currently use:
Google Analytics
- _ga, _gid, _gat
- These cookies are managed by Google.
- We use them to collect information about:
- how many site visitors we have
- how visitors use the site
- where visitors come from, both geographically and from which website
- _gid and _gat automatically expires after 2 hours.
- __ga is a session cookie. It’s set when you first visit the site and removed when you close your browser.
Where can I get more information or help?
All about cookies
You can read more at this independent website: http://www.allaboutcookies.org/manage-cookies.
How the advertising industry uses cookies
If you’re interested in how cookies work and your rights online, have a look at this guide. It explains ‘behavioural advertising’ – how brands use information about your internet browsing to show you ads that are more relevant for you. This website also explains your rights and how to adjust your online privacy setting: http://www.youronlinechoices.eu.
UK best practice
To help businesses, the International Chamber of Commerce for the UK created a cookie guide. The guide defines categories of cookies, along with examples of notices to help website users understand them. The guide gives clear explanations of what cookies do and why web site operators and other organisations use them: http://www.international-chamber.co.uk/our-expertise/digitaleconomy.